How to Arrange a Patient Transport/Transfer 

The Wolfson Children's Hospital Kids Care ICU Emergency Vehicle

24/7 Wolfson Children's Hospital Transfer Center

If you are a hospital or referring physician and need to arrange a transport for a patient, please call the Wolfson Children’s Hospital Transfer Center at 904.202.KIDS (5437) or toll-free at 904.877.240.KIDS (5437).

Because every second counts in critical, life-threatening situations, when you call the Wolfson Transfer Center, you will be connected with one call to an attending physician, who will make the determination of your patient’s acceptance and notify our Patient Transfer Coordinator (PTC) to immediately initiate patient transport either via one of our KidsKare mobile intensive care units or our air ambulance, Life Flight, when necessary.

Requesting Transport/Transfer for Your Patient

In order to simplify and accelerate the process of transporting patients to Wolfson, we have streamlined our transport system.

When you call the Wolfson Children's Hospital Transfer Center, you will be connected to a Patient Transfer Coordinator (PTC) who will receive your patient’s information, including name, referring physician, and referring facility’s phone number.

Based on your request, the PTC will then connect you to an attending in our NICU, PICU/CVICU, the Hospitalist Service, or our Wolfson Children's Emergency Center.

Once accepted, your patient’s transfer will be handled by the PTC, who will arrange the transport method while keeping you both updated on the transport status. The PTC also will make sure a bed has been assigned and is ready for the patient’s arrival, and will put the nurses on either end in contact with each other.

Once your patient arrives at Wolfson, your referring physician will get a call back from the PTC with a confirmation that the patient has arrived.

Our goal is to make it easier for you to make direct contact between your referring physician and our attending physician without the need to make multiple calls. Our more efficient process will give your patient quicker access to the care he or she needs which, in some cases, can mean the difference in patient outcome.


The KidsKare Mobile ICU Team

The KidsKare mobile ICU is led by a board-certified pediatric critical care physician and staffed by:

  • Cross-trained pediatric/neonatal critical care transport nurses skilled in BLS, PALS, NRP, ACLS and critical care for neonates, children and teens.
  • Respiratory therapist
  • Paramedic or EMT

Frequently Asked Questions about our KidsKare emergency transport services and team.

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